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All Conditional Access policies are configured to exclude directory synchronization accounts or do not scope them

Description​

  • The directory synchronization accounts are used to synchronize the on-premises directory with Entra ID.
  • These accounts should be excluded from all conditional access policies scoped to all cloud apps.
  • Entra ID Connect does not support multifactor authentication.
  • Restrict access with these accounts to trusted networks.

How to fix​

Exclude service accounts like the Microsoft Entra Connect Sync Account from conditional access policies that can block access such as requiring MFA.

Learn more​